We are Vertical Cafe Located in downtown Warsaw, New York at the intersection of Route 20A & Route 19

18 West Buffalo St
Warsaw, New York 14569
Phone: 1-585-786-8181
Email: contact@cafevertical.com

Call us 1-585-786-8181


Vertical Cafe – About Us

Vertical Cafe Warsaw NY

Vertical Cafe

Vertical Cafe is located in downtown Warsaw, New York at the crossroads of Route 20A and Route 19.

Rest, Relax, Revive ...

Vertical is a family owned and operated coffee shop which provides a small town experience with big city appeal. It’s warm and friendly environment provides an excellent atmosphere to enjoy a great cup of coffee or sandwich, hang with friends, or do a bit of work using the FREE WiFi.

Stop in today. We’d love to see ya …

Our Mission Statement

Vertical Cafe – People over Profits

We will prioritize people more than the profits. Profits will come if people come first.

Our Mission:  To provide the most inviting atmosphere in the industry by giving exceptional customer service and hospitality to all of our customers as we serve them quality food and drinks.  To be the best stewards with what God has entrusted us with.

Our 5 C’s of Focus

1. Christ
​We will do our best to glorify God by reflecting the attributes of Christ through the way we serve our customers and colleagues. Imperfect but with a Purpose.

2.  Cleanliness
​We will make cleanliness a priority for the purpose of giving  our customers a comfortable and clean place to gather and our colleagues a sanitary place to serve and work.

3  Customers
​We will do all we can to make sure our customers are welcomed and treated with dignity and respect.  Our goal is to make them feel important and they leave feeling better than when they came in.

4. Colleagues
​We will treat each colleague as a family member, with care and compassion. We will do our best to encourage each other and create an environment that we enjoy coming to.

5.  Community
​We will participate and support the community we do business in through sponsorships, volunteering, donations and leadership opportunities.